Welcome to MyCourseHelp's Privacy Policy

Here at MyCourseHelp ("Company", "we", "us" or "our"), we want to ensure you understand how we collect, store, use, and share your information when you use our services ("Services"), such as visiting our website at mycoursehelp.com (the Website) or engaging with us in other related ways, including sales, marketing, or events. Reading this privacy policy will clarify your privacy rights and choices. If you do not agree with our policies and practices, please refrain from using our Services. Should you have any questions or concerns, feel free to contact us at support@mycoursehelp.com.

WHAT INFORMATION WE COLLECT

Personal Information Provided by You: We collect personal information that you voluntarily provide to us, such as when you register on the Services, express interest in our products and Services, participate in activities on the Services, or contact us. This information may include:

  • First and Last Name
  • Usernames of registered users
  • Account password
  • User’s email
  • Contact Phone
  • Birthday date
  • Gender
  • Testimonials
  • Order details
  • Education, profession, and expertise information
  • Files uploaded by you to the Website

All personal information provided to us must be true, complete, and accurate, and you must inform us of any changes to such personal information.

Sensitive Information: We do not process sensitive information.

Social Media Login Data

You may choose to register with us using your existing social media account details (e.g., Facebook, Google). In such cases, we may receive certain profile information about you from your social media provider. This may include your name, email address, and other publicly available information on the social media platform. We will only use this information for the purposes described in this privacy policy or as otherwise communicated to you on the Services. Please note that we do not control nor are responsible for other uses of your personal information by your third-party social media provider.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, cookie ID, browser and device characteristics, language preferences, referring URLs, country, location, information about how and when you use our Services, and other technical information. This information is primarily used to maintain the security and operation of our Services, as well as for internal analytics and reporting purposes. We also collect information through cookies and similar technologies.

Payment Information

When placing an order on our Website, we use a third-party payment processor. Your payment information will be processed by the payment processor according to their privacy policies.

HOW WE PROCESS YOUR INFORMATION

We process your personal information for various purposes, depending on how you interact with our Services, including:

  • Facilitating account creation and authentication
  • Delivering services to you
  • Requesting feedback and offering support
  • Sending administrative and marketing communications
  • Protecting our Services
  • Analyzing the effectiveness of marketing campaigns
  • Saving or protecting individuals' vital interests

WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We rely on valid legal reasons (i.e., legal bases) to process your personal information under applicable law. These legal bases include consent, performance of a contract, legitimate interests, and legal obligations.

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. We may also share your information in business transfers.

LINKS TO THIRD-PARTY WEBSITES

Our Services may contain links to third-party websites, online services, or applications. We are not responsible for the content or privacy practices of these third-party sites.

COOKIES AND OTHER TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to improve and personalize your experience, provide our services, analyze website performance, and for marketing purposes.

HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your personal information only for as long as necessary for the purposes described in this privacy policy or as required by law.

HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate security measures to protect your personal information. However, no transmission over the Internet or data storage method can be guaranteed 100% secure.

DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 18 years of age.

WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have certain privacy rights, such as the right to access, rectify, or delete your personal information.

CONTROLS FOR DO-NOT-TRACK FEATURES

We currently do not respond to Do-Not-Track signals.

CALIFORNIA RESIDENTS' PRIVACY RIGHTS

If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA).

UPDATES TO PRIVACY POLICY

We may update this privacy policy from time to time. Any material changes will be communicated to you.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, please contact us at support@mycoursehelp.com or by post.